Before you add to your collection
Buying, delivery and item condition, no small print.
Delivery
How much is delivery and how long does it take?
Delivery costs and times have not yet been published. Contact us before ordering to check options for your address and item.
Can I collect in person?
Contact us to check collection availability and arrange a time. Please do not arrive without confirmation.
Returns and cancellations
How do I request a return or cancellation?
Contact us with your order number, item details and reason. Returns and cancellations are subject to applicable law; this page does not limit your rights.
What if the item differs from the description?
Keep the packaging and photograph the issue. Contact us promptly with your order details so we can investigate.
Buying process
How do I choose a collectible?
Check the format, year, edition, catalogue number and media/sleeve grades. Read the seller notes: copies of the same album can differ.
Does adding to cart reserve an item?
No. Adding to cart does not reserve or guarantee stock. An unavailable item can stay in your cart but cannot be purchased until restocked.
Item condition
How do media and sleeve grades differ?
Media grade refers to the record, disc or tape; sleeve grade refers to the packaging. They are separate — check both.
Can I get more details before buying?
Yes. Send the item name or catalogue number via Contact and tell us which details or photos you need.
Payment
Can I pay on the site now?
Not yet. Browse the catalogue and save items in your cart, but checkout is not connected and orders or payments cannot be completed here.
How can I check payment options?
Contact the shop about available payment methods. Never send card details through the contact form.